Privacy Policy
This Privacy Policy describes how Fresh Fluids LLC ("Fresh Fluids", "we", "us", or "our") collects, uses, and protects information you provide when using our website (freshfluids.com) or scheduling our mobile vehicle services.
Information We Collect
When you submit a service request, contact us, or schedule service, we may collect:
- Your name and contact information (phone, email, service address)
- Vehicle information (year, make, model)
- Service type requested and any notes you provide
- Records of services we have performed for you
- Payment information when you pay for services (processed by third-party payment processors)
We also automatically collect limited information when you visit our website, such as your IP address, browser type, and pages visited. This is standard analytics data used to understand how our website is used.
How We Use Your Information
- To respond to service requests, provide quotes, and schedule appointments
- To perform the services you request
- To communicate with you about scheduled services, follow-ups, and reminders
- To process payments for services rendered
- To maintain service records and history
- To improve our services and respond to customer questions
Information Sharing
We do not sell your personal information. We may share your information only with:
- Service providers who help us operate our business (such as payment processors, email and scheduling tools)
- Legal authorities when required by law, court order, or to protect our rights or safety
Data Retention
We retain customer information for as long as needed to provide services, maintain service records, and comply with legal obligations. You may request deletion of your information at any time by contacting us at service@freshfluids.com.
Cookies and Tracking
Our website may use cookies and similar technologies for basic site functionality and analytics. You can disable cookies in your browser settings, although this may affect site functionality.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at service@freshfluids.com or 208-861-4581.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Contact us at service@freshfluids.com or 208-861-4581.